229det Privacy Policy

Information We Collect

229det collects various types of information that help us run our services smoothly and provide you with a better experience. This information falls into three main categories:

a) Registration and Identity Information

When you create an account on 229det, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for KYC verification)
• Bank account or mobile banking details (bKash, Nagad, Rocket)
• Username and password (stored in encrypted form)

b) Transaction and Financial Information

Information related to your deposits, withdrawals, and betting activity, including:

• Deposit and withdrawal history and amounts
• Betting history and game activity
• Bonus and promotion usage records
• Payment method details (not the full information, only the last few digits)

c) Technical and Usage Information

Information collected automatically while you use our platform:

• IP address and device type
• Browser type and operating system
• Cookies and session data
• Login times, page visit history, and click patterns
• Geographic location (up to city level)

Data Sharing and Disclosure

229det does not sell, rent, or commercially transfer your personal information to third parties. However, we may disclose certain information in the following limited circumstances:

With Service Providers

Necessary information is shared with technology partners, payment processors (bKash, Nagad, Rocket), and security service providers that function as an integral part of our services. These partners operate under strict confidentiality agreements and may use the information only for specified purposes.

Legal Obligations

If we are required to disclose information due to a court order, request from a regulatory authority, or legal obligation, we will do so. In such cases, we will make reasonable efforts to notify you within the limits required by law.

Business Changes

In the event of a merger, acquisition, or sale of assets, your information may be transferred. In such cases, the new authority will be bound to maintain the same standards set out in this privacy policy.

With Your Consent

Before sharing your information with any third party beyond the above, we will obtain your explicit consent.

Your Rights

229det believes you should have full control over your own information. Your key rights are described below:

To exercise any of the above rights, contact our support team via 24/7 live chat or by email at: [email protected]

Data Retention Period

229det retains your information only for as long as necessary. Retention periods by data type are as follows:

• Account Information: For the entire duration your account is active and, after account closure, for the period required by legal obligations.
• Financial Transaction Records: Retained for an extended period in accordance with legal and regulatory requirements.
• KYC Verification Documents: Retained even after account closure for the period specified by regulatory guidelines.
• Session and Technical Logs: Generally retained for up to 90 days.
• Marketing Preferences: Until you withdraw your consent.

At the end of the applicable retention period, data is securely deleted or anonymized so that you can no longer be identified in any way.

Changes to the Privacy Policy

229det may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• For significant changes, a notification will be sent to your registered email address.
• After each change, the "Last Updated" date at the top of this page will be updated.
• For major changes, a notification banner will be displayed on the platform.

Continued use of the platform after a change will be taken as your agreement to the updated policy. If you do not agree to the changes, you may contact us to request that your account be closed.